FF - Certified Medical Administrative Assistant HMAA


ID : 8422   

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Get started in your healthcare career as a medical administrative assistant. As a professional assisting a medical office, you will be on the front lines as a patient service representative utilizing computer software, medical record systems, telephone etiquette, email and written correspondence, and interpersonal communication with diverse audiences. This program covers the professional soft skills and hands-on technical skills to work as a patient service representative, medical secretary, medical administrative assistant, or medical records clerk. This program is ideal for students who have never worked in healthcare or are looking for an introduction to the healthcare field. 


LEARN THE SKILLS:
  • Professional interpersonal communication
  • Medical ethics and law
  • medical terminology
  • Patient scheduling
  • Medical records management
  • Basics of medical billing


CERTIFICATION:

Students will be prepared to sit for the Certified Medical Administrative Assistant (CMAA) exam by the National Healthcareer Association (NHA).


TUITION INCLUDES:

  • CMAA Study Guide by NHA
  • CMAA Online Practice Assessment & Exam Voucher by NHA
  • Texts


REQUIREMENTS FOR THIS COURSE:

Attend REQUIRED Healthcare Certification Orientation: January 20th 9am-11am

Required Healthcare Program Pre-Orientation Checklist
Attending this mandatory pre-orientation session is your first official step into your healthcare training. Designed as an informational launchpad, this session walks you through core curriculum expectations, mandatory enrollment requirements, and clinical compliance protocols before classes begin.

Why Attendance Is Required
Healthcare programs carry strict regulatory, academic, and clinical compliance requirements. This orientation gives you a complete, transparent look at the commitment involved before official coursework begins.
  • No-Penalty Withdrawal: If you decide the schedule, clinical demands, or program requirements aren't the right fit for you right now, you can drop the course prior to the official start date without any financial or academic penalty.
  • Compliance Overview: You will learn about the mandatory background check and drug screening procedures required for the program, including timeline expectations, costs, and policy details. Note: You will not be signing up or completing any screenings during this session; this is strictly an informational overview so you know what is entailed.
  • Program Alignment: Ensure your personal schedule, transportation, and career goals line up with the clinical and classroom requirements.
 
What We Will Cover
Category Topics Covered Action Items Provided
Coursework & Expectations Schedule, attendance policies, grading scales, and clinical hour requirements Syllabus overview & supply list
Clinical Compliance Info Overview of background checks, drug screenings, immunizations, and required timelines Policy breakdown & future steps guide
Program Q&A Faculty introductions, career pathways, and student support services Open Q&A session

Important Reminders & Next Steps
  1. Mark Your Calendar: Check your student portal or email for your assigned orientation date, time, and campus location/link.
  2. Bring Questions: Review your program overview beforehand so you are ready to ask about schedules, tuition, or clinical placement expectations.
  3. Confirm Attendance: Be prepared to check in upon arrival, as attendance is logged to maintain your enrollment status.


Financial Assistance Available:




Email enroll@virginiawestern.edu Send to Friend »

Class Details

36 Session(s)
Weekly - Tue, Wed, Thu

Location
Roanoke EnVision Center

Instructor
Brittany Boltinghouse 

Tuition:  $2,166.00


Registration Closes On
Tuesday, January 26, 2027 @ 12:00 AM

Schedule Information

Date(s) Class Days Times Location Instructor(s) Instructional Method
2/9/2027 - 4/29/2027 Weekly - Tue, Wed, Thu 09:00 AM - 12:00 PM Roanoke, Roanoke EnVision Center  Map Brittany Boltinghouse  Lecture