Get started in your healthcare career as a medical administrative assistant. As a professional assisting a medical office, you will be on the front lines as a patient service representative utilizing computer software, medical record systems, telephone etiquette, email and written correspondence, and interpersonal communication with diverse audiences. This program covers the professional soft skills and hands-on technical skills to work as a patient service representative, medical secretary, medical administrative assistant, or medical records clerk. This program is ideal for students who have never worked in healthcare or are looking for an introduction to the healthcare field.
LEARN THE SKILLS:
- Professional interpersonal communication
- Medical ethics and law
- medical terminology
- Patient scheduling
- Medical records management
- Basics of medical billing
CERTIFICATION:
Students will be prepared to sit for the Certified Medical Administrative Assistant (CMAA) exam by the National Healthcareer Association (NHA).
TUITION INCLUDES:
- CMAA Study Guide by NHA
- CMAA Online Practice Assessment & Exam Voucher by NHA
- Texts
REQUIREMENTS FOR THIS COURSE:
- Must possess a high school diploma or GED/high school equivalency.
- Demonstrate college readiness by completing the English self-assessment. English Self Assessment
- Demonstrate computer skills by completing one of the following:
- Transcript showing computer class completion within last five years.
- Complete free assessment at https://www.virginiawestern.edu/online/readiness-assessment/
Financial Assistance Available:
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